Shipping policy

Account Creation: Users must provide accurate and complete information when creating an account.
Account Responsibility: Users are responsible for maintaining the confidentiality of their account and password.
Account Termination: Credible Hats reserves the right to terminate accounts, remove content, or cancel orders at its sole discretion.

KENYA: We provide home and office delivery in Kenya. Free deliveries for orders over KES 15,000.

Same day delivery within Nairobi
Next day delivery outside Nairobi
Order processing takes approx. 1-6 hours
To make sure that items in your order gets to you in a sublimely form, we provide a very steady packaging.
We use most reliable couriers ie; Motorbikes, Matatu Saccos, Bus Companies, Wells Fargo, G4S or any other delivery company of your choice.

EAST AFRICA: We delivery to all East African countries; Tanzania, Uganda, Rwanda

Same day dispatch
Order processing takes approx. 1-6 hours
Delivery takes 2-3 days depending on the shipping company
We use most reliable couriers ie; bus companies, Wells Fargo, G4S or any other delivery company of your choice.

AFRICA: We ship to all African countries, shipping charges calculated at check out (which is not a lot).

Same day dispatch
Order processing takes approx. 1-6 hours
Shipping takes 2-7 days depending on the shipping company and destination country.
We use most reliable shipping companies like; DHL, UPS, FedEX, ARAMEX or any other shipping company of your choice.
To make sure that items in your order gets to you in a sublimely form, we provide a very steady packaging.

WORLDWIDE: We do ship to all other countries in the world. Shipping charges calculated at check out.

Same day dispatch
Order processing takes approx. 1-6 hours
Shipping takes 4-14 days depending on the shipping company and destination country.
We use most reliable shipping companies like; DHL, UPS, FedEX, ARAMEX or any other shipping company of your choice.
To make sure that items in your order gets to you in a sublimely form, we provide a very steady packaging.

If you would like any assistance with your order you can send us an email on sales@crediblehats.com or you may chat with us on WhatsApp through +254727474120.